![]() ![]() At this point if I don’t hear anything back I have no option but to pursue this into a legal matter. I have never in my last 20 plus car buying experiences had to deal with such a shady company. But the fact they are literally trying to steal my gap refund is absolutely unacceptable. Shift (NASDAQ: SFT) is a leading end-to-end auto ecommerce platform. I would have been fine with the whole purchase experience even with the shipping delays, high shipping cost, lack of damage disclosure. On a mission to make buying and selling used cars fun, fair, and accessible to everyone. If you wait for hours on the phone to be connected they will eventually answer only to place you on hold and hang up the phone. This will open the Shift management pop-out window. Well let’s just says it been closer to 16 weeks with tons of calls and e-mails that have gone absolutely ignored. Sales - Prize Redemption ggLeap Client Web Admin Settings Single Sign On (SSO). ![]() I cancelled my gap insurance with Ally financial when trading in the vehicle and was told from Ally that my refund of $714 would be sent to Shift and they are legally obligated to sent a refund check for the exact amount in 6-8 weeks. This is not easy and it leads to stress for the team as we figure it out. Shift is among the companies like Instacart, Handybook, Uber, Ship, Munchery trying to combine awesome technology and user experience with operations. I traded in a vehicle purchased from Shift less than 2 years ago. If you love cars this is also the place for you, we get some really amazing cars. ![]()
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